Basic Truck Dispatcher Course

Truck Dispatch Training Program (Punjabi, Hindi, English)

Live session With Jatinder Singh and Team. 

The class will accommodate a maximum of 10 participants.

1 - 2 hours Daily Class. 

Our team will contact you with the available schedule after your purchase.

Classes will be available every week starting from February 3rd.

What You'll Learn:

1. Understanding the Trucking Industry:

• Freight Types: Familiarize yourself with different types of freight (dry van, refrigerated, flatbed, specialized) and their characteristics.
• Regulations: Learn about key regulations like Hours of Service (HOS) regulations, weight limits, and safety standards.
• Industry Terminology: Grasp common terms like load boards, lanes, brokers, carriers, and more.

2. Dispatching Process:

• Load Matching: Understand how to match available trucks with freight requests based on factors like capacity, equipment type, and delivery deadlines.
• Route Planning: Learn to plan efficient routes considering factors like distance, traffic, and driver availability.
• Driver Communication: Effective communication with drivers is crucial. This includes assigning loads, providing updates, addressing concerns, and ensuring compliance with regulations.
• Documentation: Maintain accurate records of all dispatches, including bills of lading, proof of delivery, and other relevant documents.

3. Using Technology:

• Load Boards: Learn how to use online platforms to find loads and connect with carriers.
• GPS Tracking: Understand how to use GPS technology to track trucks in real-time, monitor driver behavior, and improve route efficiency.
• Dispatch Software: Familiarize yourself with dispatch software that can help with route optimization, driver scheduling, and communication.

4. Customer Service:

• Building Relationships: Develop strong relationships with both carriers and customers to ensure smooth operations and customer satisfaction.
• Problem-Solving: Be prepared to handle unexpected situations like delays, accidents, or equipment failures.
• Communication Skills: Excellent communication skills are essential for interacting with drivers, customers, and other stakeholders.

5. Safety and Compliance:

• Driver Safety: Prioritize driver safety by ensuring compliance with HOS regulations and promoting safe driving practices.
• Cargo Security: Understand how to secure cargo properly to prevent damage or loss.
• Vehicle Maintenance: Ensure that trucks are properly maintained and inspected to minimize breakdowns and ensure safety.